This privacy policy sets out how we use and protect any information you may provide when you use this website.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you in order to process your order and also to provide you with the best possible service..

What we may collect

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

We do not hold

Your financial details are stored and managed by our financial partners WorldPay and PayPal depending on which of these services you use. We do not hold any of these financial details. We do not store credit card details nor do we share customer details with any 3rd parties. How we may use the information you give us • Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about new products and special offers but will not e-mail you unless you have given us your consent or have joined our online community.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at: info@whitehorsebooks.co.uk.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

Cookies Policy

The law relating to the use of cookies placed on your computer has recently been amended.

A cookie is a small string of information that a website places in the cookie file of the browser on your computer's hard disk so that the website can remember you. A cookie will typically contain the name of the website the cookie has come from, a value and the ‘lifetime’ of the cookie.

We will not use cookies to collect personally identifiable information about you as our cookies are there to simply help with your overall experience on our website. Our cookies help us to analyse how our customers use our website and enables basic personalisation of our site, which further improves your experience. We use several different types of cookies: Session cookies: Temporary cookies which remain in your cookie file until you leave our website. Persistent cookies: These remain in place across multiple visits to our sites. Third Party Cookies: These are created by a third party to provide us with statistics. An example of this is Google analytics.

Consent to use of cookies

By using our website you consent to our use of cookies to process the information we gather.

Disabling Cookies

You can choose to accept or decline cookies by changing the settings in your browser. More information on how to change your browser settings and deleting cookies can be found here at aboutcookies.org.

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